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Hotel · Tokyo · Tokyo City Area

Shinagawa Prince Hotel

A sprawling 39-story complex in Minato Ward, directly opposite JR Shinagawa Station, with its own cinema, bowling alley, and tennis courts.

  • Directly opposite Shinagawa Station
  • 39-story complex with cinema, bowling, and tennis
  • Free Wi-Fi in all rooms
7.8 Very good 10528 reviews Booking.com 7.8 · 10528 reviews

About

Shinagawa Prince Hotel

Shinagawa Prince Hotel is one of Tokyo's largest hotel complexes, rising 39 stories above Minato Ward. Its main tower and annex tower contain more than a dozen room categories, from compact twins to corner rooms with sofas and premier options on the upper floors. The location is the headline: it sits directly opposite JR Shinagawa Station, a major rail gateway with Shinkansen connections.

Beyond the rooms, the hotel runs a cinema, bowling alley, tennis courts, and a fitness centre on-site, along with several restaurants and a 27th-floor bar. Practical touches include a currency exchange, ATM, laundry and dry-cleaning services, and a 24-hour reception. The property is well rated for service and room quality, though facilities score lower in guest surveys.

Rooms are spread across the Main Tower and Annex Tower, with smoking and non-smoking options. Many rooms come with bathtubs and showers, and the premier categories on floors 35–37 add a coffee machine. The hotel does not allow pets and parking is available on-site. Check-in runs from 15:00 to 23:59 and check-out is at 11:00.

  • Non-smoking rooms
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Unbeatable transport links — The hotel sits directly opposite JR Shinagawa Station, a major hub for the Shinkansen, Narita Express, and multiple metro lines. Guests repeatedly single out the location as the best part of their stay.
  • On-site entertainment and facilities — The complex includes a cinema, bowling alley, tennis courts, a fitness centre, and a bar on the 27th floor. This makes it a self-contained choice for families or travellers who want options without leaving the property.
  • Good value for the class — While the overall rating is a modest 7.8, value scores 7.8 and service 8.3. Guests often note the efficient operations, from fast check-in to organised breakfast service.
  • Varied room options — With 23 room types across two towers, guests can choose from compact twins to corner rooms with sofas, and higher-floor premier rooms with coffee machines. Non-smoking and smoking options are available in the main tower.

Worth weighing

4 to weigh
  • Facilities score below other areas — Guest ratings for facilities come in at 6.8, the lowest category. While the hotel has many amenities, the overall building is dated in parts, which may matter for some travellers.
  • No pets allowed — If you're travelling with a pet, this hotel is not suitable. The policy explicitly states pets are not allowed.
  • Mixed staff knowledge — One guest noted that staff were attentive but seemed to lack service knowledge. While most reviews praise the service, this suggests inconsistency.
  • Potential for busy public areas — With over 10,000 reviews and a large complex, the hotel attracts big crowds. The on-site cinema and bowling alley draw non-guests, which could mean busy lobbies and queues at peak times.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Main Tower 18th-27th Floor Twin Room Non-Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Main Tower 6th-16th Floor Corner Twin Room Sofa Non-Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Annex Tower King Room Non-Smoking 21st-29th Floor

  • 1 King-size bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Annex Tower King Room Sofa Non-Smoking 8th-20th Floor

  • 1 King-size bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Annex Tower King Room Sofa Non-Smoking 21th-29th Floor

  • 1 King-size bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Main Tower 32nd Floor Twin Room Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Main Tower 30th-34th Floor Corner Twin Room Non-Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Main Tower 19th-27th Floor Corner Twin Room Sofa Non-Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Annex Tower Millennial Twin Room Non-Smoking 30th-32nd Floor

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Main Tower 17th Floor Twin Room Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Twin Room Non-Smoking –Annex Tower

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Annex Tower Millennial Double Room Non-Smoking 30th-32nd Floor

  • 1 Double bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Main Tower 6th-16th Floor Twin Room Non-Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Main Tower 28th-34th Floor Twin Room Non-Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Annex Tower Double Room Non-Smoking 8th-20th Floor

  • 1 King-size bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Main Tower 18th-26th Floor Corner Twin Room Extra Bed Non-Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Annex Tower Millennial King Room Non-Smoking 30th-32nd Floor

  • 1 Double bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Annex Tower King Room Non-Smoking 8th-20th Floor

  • 1 King-size bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Main Tower 28th-29th Floor Corner Twin Room Sofa Non-Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Main Tower 35th-36th Floor Premier Corner Twin Room Non-Smoking

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Main Tower 37th Floor Premier Double Room Smoking

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Main Tower 35th-36th Floor Premier Double Room Non-Smoking

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Dining

  • Restaurant
  • Bar/ Lounge area

Services

  • 24-hour reception
  • 24-hour security
  • Luggage storage
  • Currency exchange
  • ATM/Cash machine
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Leisure

  • Fitness centre
  • Tennis court
  • Bowling
  • Massage

Room Amenities

  • Air conditioning
  • Heating
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • Carpeted floor

Safety & Security

  • Safe deposit box
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Accessibility

  • Rooms/ Facilities for disabled
  • Lift

Other

  • Non-smoking rooms
  • Parking
  • No pets allowed
  • Barber shop
  • Vending machines
  • Free Wi-Fi in rooms

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.8
Very good 10528 reviews

Guest-rated 7.8/10 from 10,528 reviews

Booking.com · 7.8 · 10528 reviews
7.8Verified guest

“The room had been recently renovated and the hotel was quite clean. I stayed 16 nights and had dinner at the traditional restaurant. The central location was a definite plus.”

7.8Verified guest

“The location couldn’t be better and the room was clean. Breakfast had a huge selection and was excellent.”

7.8Verified guest

“They gave us a free mobile phone to use — so useful for navigating Tokyo with maps.”

7.8Verified guest

“Great location, the hotel has everything you need. The bar on the 27th floor is excellent. I didn't try the restaurant.”

7.8Verified guest

“Modern hotel, though the staff seemed attentive but not always knowledgeable. Breakfast at the restaurant was lovely — I had light dishes. The quiet location was perfect, with shopping centres and a market nearby. Happoen Garden is about 2 km away.”

7.8Verified guest

“Unbeatable location, just a short walk from Shinagawa Station. The on-site cinema was a big hit with the kids. Cleanliness was excellent.”

04 — Location

Getting around Tokyo

The property sits in Tokyo.

Getting around: Shinagawa Station is directly opposite the hotel, offering JR lines, the Shinkansen, and the Keikyu Line to Haneda Airport. This makes the hotel a convenient hub for day trips and airport transfers.

Nearby: Maxell Aqua Park Shinagawa is within walking distance, and Happoen Garden is about 2 km away. A quiet area with shopping centres and a market nearby.

Local tips: Guests mention a 27th-floor bar with great views. The hotel also has a cinema, bowling, and tennis courts — useful if you have time to spare.

4-10-30 Takanawa Minato-Ku, Tokyo, Tokyo City Area, 108-8611, Japan

Open in Google Maps

05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
1555 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times at Shinagawa Prince Hotel?

Check-in runs from 15:00 to 23:59, and check-out is at 11:00.

Does Shinagawa Prince Hotel allow pets?

No, pets are not allowed at this hotel.

Is parking available at Shinagawa Prince Hotel?

Yes, parking is available on-site.

Are there smoking rooms available?

Yes, the hotel offers some smoking rooms in the Main Tower, such as the Main Tower 17th Floor Twin Room Smoking and the Main Tower 37th Floor Premier Double Room Smoking. Most rooms are non-smoking.

Does the hotel have a fitness centre?

Yes, there is a fitness centre on site, along with a tennis court and bowling alley.

Is Wi-Fi available in the rooms?

Yes, free Wi-Fi is available in all rooms.

What dining options are available at the hotel?

The hotel has a restaurant and a bar/lounge area. Guests have mentioned a bar on the 27th floor and a traditional restaurant for dinner.

The bottom line

For travellers who prioritise location and convenience, Shinagawa Prince Hotel is a practical choice. The station-adjacent position, varied room types, and on-site entertainment make it a solid base for exploring Tokyo, though the dated facilities and occasional service gaps may give pause to those seeking a more refined stay.

7.8A location-first hotel with real character, best for those who value convenience over frills.

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